Whether it's a question, curiosity, thoughts or compliments (becasue we would love that), we are just a message away! Just want to say hi? We're here and happy to chat!

We hope you understand that between processing orders, creating new things or making improvements, and responding to our messages, it may take about 3-5 business days for us to get back to you. Rest assured we are ensuring that you get great customer service.

General Contact and Feedback Form

PRODUCT INQUIRY

If you have any questions about the products we offer, or unsure about what to get for yourself or a friend- we can help you! Keep in mind that most of the information about our products are on the product pages.

WHOLESALE ORDER INQUIRY
Are you a shop owner or a retailer? If you are interested in getting our product or products on your storefront, let us know. Please start your Message with "WHOLESALE-Company name".

Product Inquiry/Wholesale Inquiry Form

RETURN OR EXCHANGE POLICY

We at Kerilang are dedicated to our product quality and our customer service. We want you to be happy with your purachse. For any reason you are not satisfied with your order, we offer returns and exchange.

Because your happiness means the most to us, we kindly ask that you check your order as soon as it arrives. Let us know within 10 days if anything isn’t right—whether it’s damaged, defective, or not what you ordered. This allows us to promptly review the issue and provide the appropriate resolution.

Returns and Exchange Form